Gk9 makes the protection of members' personal information its top priority. Find out exactly what data is collected, why it's collected, and how it's safeguarded.
Before diving into the details, here are six core principles behind gk9's approach to data protection.
Gk9 only collects information that is genuinely necessary to provide its services. No unnecessary personal data is requested or collected.
All data is encrypted using 256-bit SSL — the same standard used in the banking industry.
Your information is never sold to third parties, nor shared with other organizations for marketing purposes.
You have the right to view, correct, or request deletion of your information at any time. Exercise these rights through our Support team.
Data is not kept indefinitely. Once legal obligations have been fulfilled and the designated retention period has passed, the data is deleted.
Gk9's data security measures are regularly reviewed through independent third-party audits. Any issues identified are addressed immediately.
Who does this policy apply to?
This privacy policy applies to all members and visitors who use the gk9 website and app. By reading it, you'll understand what information we collect and how we use and protect it.
Gk9 believes privacy is a fundamental right. When you use the platform, you share certain personal information with us. It is gk9's responsibility to keep that information properly protected and to use it only for defined purposes.
This privacy policy has been written in plain Bengali because we believe every member has the right to understand how their data is used. If any part is unclear, please reach out to the support team.
Gk9 collects various types of information to deliver its services. The table below provides a breakdown by category:
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number | During registration and KYC verification |
| Contact Information | Mobile Number, Email | During registration and support |
| Financial Information | BKash/Nagad number, transaction history | On Deposits & Withdrawals |
| Usage Information | Betting history, game preferences, session duration | While Using the Platform |
| Technical Information | IP address, device type, browser | Automatically |
| Location Information | Country, City (Approximate) | Auto-detect from IP |
Beyond the information mentioned above, gk9 does not collect any additional personal data. Any details you share when contacting customer support may also be recorded — but only for the purpose of resolving issues and improving service quality.
Important: No gk9 representative will ever ask for your OTP, password, or full payment PIN — by phone or chat. If anyone asks for this information, treat it as a fraud attempt.
Collected information is used for the following specific purposes:
Your data will not be used for any purpose beyond what is stated here. If a new use case arises, you will be notified in advance and your consent will be obtained where applicable.
Gk9 uses a multi-layered security framework to keep members' data protected:
That said, no digital system is 100% impenetrable. Members should also take precautions on their end — use a strong password and never share your login credentials with anyone.
Cookies are used on the gk9 website and app. These are small text files stored on your device. gk9 uses four types of cookies:
Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
As a gk9 member, you have clear rights regarding your personal information:
You can request to view what information gk9 holds about you.
You may request corrections to any inaccurate or outdated information.
Under certain conditions, you can request that your data be deleted.
You may object to the processing of your data under certain circumstances.
You may request a copy of your personal data at any time.
You can opt out of marketing communications at any time.
To exercise any of these rights, please contact the support team. gk9 will aim to respond to your request within 30 business days. In some cases, legal obligations may prevent the complete deletion of certain data — if so, you will be informed of the reason.
Gk9 does not retain data indefinitely. Separate retention periods apply to different types of information:
Once the retention period expires, data is securely deleted or irreversibly anonymized.
Under no circumstances does gk9 collect or process data from anyone under the age of 18. The platform is strictly for adults.
If a minor under the age of 18 is found to have registered on the platform, gk9 will immediately delete all data associated with that account and close it without delay.
A note for members with children at home — please keep your device and login credentials secure to prevent minors from gaining access.
Gk9 may update this Privacy Policy when necessary. Members will be notified by email or SMS for significant changes. For minor updates, only the "Last Updated" date at the top of the page will change.
Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. If you have any objections, please contact support.
This Privacy Policy was last updated in June 2026. Contact us at: support@gk9-baji.com
When people sign up for any online service, they share personal information on the basis of trust. At gk9, that trust means everything. When a member provides their name, mobile number, or bKash details, they are placing confidence in us. Honoring that confidence is the core purpose of gk9's Privacy Policy.
Data protection is still a relatively unfamiliar concept for many people in Bangladesh. Many don't know what an organization can or cannot do with their information. gk9 wants its members to be informed. Understanding how your data is used helps you navigate the internet more confidently.
Gk9's position on payment data protection is clear. Your bKash or Nagad number is stored in gk9's system, but it is fully encrypted — no gk9 staff member can view it directly. During payment processing, only the necessary information passes through the designated payment gateway, and that too is encrypted.
There are some common misconceptions about cookies and usage data. Many people assume gk9 tracks all of their online activity. In reality, gk9 only monitors activity within its own platform — it has no visibility into where you go outside of gk9, nor does it attempt to find out. This usage data is primarily used to improve the service.
Responsible gaming and privacy go hand in hand. gk9 analyzes betting patterns — not to push members to bet more, but to identify and support anyone showing signs of problematic behavior. This analysis is strictly internal and is never shared with any third party.
The bottom line of this Privacy Policy is simple — your data belongs to you. gk9 uses it solely to provide you with a better service. If you ever feel this policy is not being followed, contact support@gk9-baji.com right away. gk9 takes every complaint seriously.
Two practical questions answered on the Privacy Policy page.